Return & Refund Policy
Last updated on 15-01-2024
RETURN & REFUND POLICY
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At Atman Farms, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy.
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Return Eligibility:
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Products must be returned within 7 days of purchase.
Products must be in their original packaging, unopened, and unused.
A copy of your order confirmation or receipt must be included with your return.
Return Exceptions:
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Due to their perishable nature, we cannot accept returns on refrigerated items, such as pickles. We cannot accept returns on sale items or special orders.
Return Process:
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Contact our customer service team at atmanfarms24@gmail.com or by phone at +91-9582834210 to request a return authorization.
Pack the item(s) securely in its original packaging.
Include a copy of your order confirmation or receipt.
Ship the package to the following address:
Atman Farms, Kachpura, Near Telephone Exchange, Mathura Road, Hathras, UP 204101
Return Shipping:
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You are responsible for the cost of return shipping. We recommend using a trackable shipping method.
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Refunds: Once we receive your returned item(s), we will inspect them and issue a full refund to your original payment method within 5 business days.
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Exchanges: Unfortunately, we do not offer exchanges at this time. If you would like a different product, please place a new order.
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Please note:We reserve the right to refuse any return that does not meet the above requirements.
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We are not responsible for lost or damaged returns.
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SHIPPING INFO
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WE OFFER FREE SHIPPING ANYWHERE IN INDIA for all orders above ₹ 899.
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For orders below ₹ 899, a delivery fee of ₹ 65 will be added.
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Please allow 1-3 working days for your order to be dispatched and the tentative delivery time will be 5-7 working days from date of dispatched.
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